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ORDER
NOW! CALL 973-285-0801
Customer
Service
"Nosotros Hablamos Espaņol"
Prefer to speak to someone in person?
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Our hours are Monday
- Friday, 10:00AM - 7PM EST, Saturday, 9:00AM - 7:00PM EST to answer your
questions, help you with your selection and to take your order.
Call us at (973) 285-0801 or fax your inquires to (973) 285-9391.
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Most
of our US customers receive their orders within 5-8 business days,
based on product availability. |
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We
charge flat shipping and handling fee of $8.50 per order for US customers. |
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We
also offer Express service, 1-3 business day(s) for $24.00 on all
of our items. |
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We
accept the following payment methods: AMEX, Visa, MasterCard, Discover,
Cashier's Checks and Money Orders. |
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Our
products are shipped via US Mail or UPS in a plain cardboard box.
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Shipments
should be checked immediately upon receipt.
Duplicate shipments, incorrect merchandise, or any errors in shipment
on our part will be corrected by our Customer Service Department upon
notification of the error.
Notification must be made within 5 days of receipt of the goods.
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We recommend that you
give careful consideration upon choosing any wig or hair replacement for
yourself.
Please, "BE AWARE" OF THE WIG MANUFACTURERS POLICIES before making any final
decision.
Damaged Merchandise
In the event damaged merchandise is received, retain the original
shipping carton and take the following steps that apply: |
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Untied Parcel
Service (UPS) - Contact your local UPS office for an inspection
report. Have the UPS return the merchandise to us, DO NOT RETURN
the merchandise yourself.
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Lost Merchandise
Merchandise lost in shipment will be replaced after the shipment has been
traced. Upon notification from the carrier of non-delivery, a claim will
be filed, the merchandise replaced or a credit applied.
Beauty Charm Company will
not sell nor exchange names, mailing addresses, phone numbers, e-mail addresses
or other personal information about its customers with third parties. Any
personal information provided by our customers is kept private, secure,
and used only to process the orders and to contact you in the event we have
questions regarding your request or order. We may also collect data volunteered
by our visitors and customers, such as survey, demographic or product preference
information. This information is used solely to improve our web site and
the overall experience we provide to our customers, and is treated as confidential
unless otherwise clearly indicated. The Beauty Charm Company fully cooperates
with law enforcement agencies in identifying those who use our services
for illegal activities. We reserve the right to report to law enforcement
agencies any activities that we reasonably believe to be unlawful.
This site contains links
to other Internet sites. Such links are not endorsements of any products
or services in such sites, and no information in such site has been endorsed
or approved by Beauty Charm Company. We feel that the provided links to
other companies or organizations provide useful information, services
or products related to the Beauty Charm Company WebSite. While we believe
these organizations to be reputable and committed to consumer privacy,
we cannot be responsible for the policies or practices of those who have
sites linked to ours.
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Medical Insurance Coverage
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Hairgoods purchased for
hair loss reasons or as hair replacements, are considered "Medical Hair
Prostheses". Many health insurance plans cover this expense. Ask your doctor
to write a refillable prescription for a "Medical Hair Prosthesis", and
be sure it is always written this way on any invoice, check or insurance
form. DO NOT use the word "Wig".
Tax Deduction
Unreimbursed costs for the kind of medical expense are tax deductible as
permitted by law. This includes the cost of supplies, service and transportation.
We will need the following
information to establish an account:
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1. |
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Company
name, address |
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2. |
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Company
contact and phone number |
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3. |
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Certificate
of resale number |
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4. |
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Bank
name, bank phone number and branch location (if applicable)
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5. |
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Company
or personal credit card information |
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6. |
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Bank contact and company account number(s) |
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7. |
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Company'
Dun & Bradstreet rating (if applicable) |
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8. |
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An
order must be placed at the same time you are set up as a customer.
FAX your order: (973) 285-9391 or Call (973) 285-0801 |
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